Contact An Advisor

The Students’ Union building is open Monday-Friday, 10:00 – 16:00 during term time.

Our Advice Centre is typically available year round, with the exception of public holidays and occasional training days.

RSU operates with an open-door policy, which means you are always welcome to come to see us about anything.

Since the specialised advisors are very busy, you can book an appointment, telephone or email us to avoid disappointment.

Book an Appointment

***Please note, due to unforeseen circumstances we are unable to take any advice centre bookings until July 2024. If you have an urgent enquiry, please contact and a member of our team will direct you to available support. If your enquiry is not urgent, please complete the booking form below and the team will contact you at the earliest opportunity.***

Appointment Times:

Monday to Friday, 12-1pm and 2-5pm


To BOOK please complete a form with your information HERE.

All appointments will be held at the RSU office, Froebel College (Unless otherwise stated)

Please note that when you do contact us for advice we will open a confidential case file for you and record your personal information, details of your enquiry and any advice given.

Information such as your course or the reason for complaint may be used for statistical purposes only and will not identify you when compiling reports.

Your details will be recorded and stored securely.

Personal information will not be shared with anyone outside of the service unless we have your authority; this includes the University.

If you do not agree that the details of your case can be recorded and stored by the SU, please let us know.

Contact Details

Phone: 0208 392 3221